Shipping policy

This Shipping Policy governs the processing, shipment, and delivery of orders placed with Gearium – Engineered for Victory (“we,” “our,” or “us”). By placing an order with us, you agree to the terms outlined below.

1. Order Processing

All orders are subject to verification and acceptance. Once an order is placed, it will be processed within 1–2 business days, excluding weekends and public holidays.

We reserve the right to cancel or refuse any order at our discretion, including but not limited to cases involving suspected fraud, incorrect pricing, or stock unavailability.

2. Shipping Coverage

We provide nationwide shipping across Pakistan. Delivery services are fulfilled through third-party courier partners selected at our discretion.

3. Estimated Delivery Time

Estimated delivery timelines are as follows:

  • Major Cities: 2–4 business days
  • Other Areas: 3-5 business days

These timelines are estimates only and are not guaranteed. Delivery times may vary due to operational, logistical, or external factors.

4. Shipping Charges

We currently offer free nationwide shipping on all orders unless stated otherwise.

We reserve the right to modify shipping charges, promotional offers, or conditions at any time without prior notice.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a payment method. By selecting COD, the customer agrees to:

  • Pay the full invoice amount at the time of delivery
  • Ensure availability at the delivery address

We reserve the right to restrict or refuse COD service for customers with a history of failed deliveries.

6. Shipment Tracking

Upon dispatch, customers will be provided with a tracking ID via WhatsApp, SMS, or email.

Once an order has been handed over to the courier, responsibility for delivery timelines lies with the courier service provider.

7. Risk of Loss & Packaging

All products are shipped in secure and protective packaging. Risk of loss and title for items pass to the customer upon successful handover of the shipment to the courier service.

8. Delivery Delays

We shall not be held liable for delays caused by circumstances beyond our control, including but not limited to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier service disruptions
  • Government restrictions

In such cases, delivery timelines may be extended without prior notice.

9. Failed Deliveries & Returns

If a delivery attempt is unsuccessful due to customer unavailability, incorrect address, or refusal to accept the parcel:

  • The courier may attempt redelivery at its discretion
  • The order may be returned to us

We reserve the right to:

  • Cancel the order
  • Restrict future COD orders
  • Require advance payment for future purchases

10. Address Accuracy

Customers are responsible for providing accurate and complete shipping information. We shall not be liable for delays or losses arising from incorrect or incomplete addresses.

11. Customer Support

For any shipping-related inquiries, customers may contact us through the following channels:

  • WhatsApp: 03471987733
  • Email: gearium1@gmail.com

12. Policy Updates

We reserve the right to update, modify, or revise this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.